GS Group is an investment and industry holding, operating on the basis of its very own high technologies in telecommunications and innovation.
General Satellite — modern, innovative, high-tech electronic equipment used by major broadcasting organizations. Our equipment meets the highest international standards, and is used in domestic and international markets.
A digital receiver is a complex device that uses software which is continuously upgraded. If you experience problems with the software supplied or in the event of adding new features or advanced applications, the receiver software must be updated.
If you experience any problems with your receiver, please consult the table below before calling the service department.Service Questionnaire
GS Group investment and industry holding company released an upgraded digital set-top box, the GS B211 that is based on a new microprocessor of in-house production. The new subscriber equipment is designed for the trade-in program as well as the B210, the previous model of this range. The joint program by the holding company and the leading Russian digital TV operator Tricolor TV is geared at replacing old equipment stock with the new set-top boxes supporting HD technology and, thus, enabling the shift to TV viewing in HD format.
In September 2014 the GS Group investment and industry holding company launched a multiple-unit set-top box called the GS E212. It is the first unit design in the line of receivers under the General Satellite brand that is able to receive both satellite and terrestrial signals. An innovative solution that has been specifically developed for the largest Russian satellite operator, Tricolor TV is setting a new standard for digital TV equipment in the local market.
GS Group holding company, that produces digital set-top boxes under the General Satellite brand, has become the first Russian manufacturer to offer an electronic warranty and innovative maintenance service for its customers. Owners of the General Satellite set-top boxes will not need a receipt or warranty certificate to get service help. The customer will only need to register the device in advance through Internet and bring the device itself in.