GS Group is an investment and industry holding, operating on the basis of its very own high technologies in telecommunications and innovation.
General Satellite — modern, innovative, high-tech electronic equipment used by major broadcasting organizations. Our equipment meets the highest international standards, and is used in domestic and international markets.
A digital receiver is a complex device that uses software which is continuously upgraded. If you experience problems with the software supplied or in the event of adding new features or advanced applications, the receiver software must be updated.
If you experience any problems with your receiver, please consult the table below before calling the service department.Service Questionnaire
In September 2014 the GS Group investment and industry holding company launched a multiple-unit set-top box called the GS E212. It is the first unit design in the line of receivers under the General Satellite brand that is able to receive both satellite and terrestrial signals. An innovative solution that has been specifically developed for the largest Russian satellite operator, Tricolor TV is setting a new standard for digital TV equipment in the local market.
GS Group holding company, that produces digital set-top boxes under the General Satellite brand, has become the first Russian manufacturer to offer an electronic warranty and innovative maintenance service for its customers. Owners of the General Satellite set-top boxes will not need a receipt or warranty certificate to get service help. The customer will only need to register the device in advance through Internet and bring the device itself in.
A new line of set-top boxes GS B210, GS E501 and GS C591 recently introduced by the GS Group holding under the General Satellite brand was developed thanks to synergy of the best international practices in the fields of industrial design and upgraded manufacturing facilities. The new range of products was designed by London based design consultancy BID Studios to have a more contemporary and attractive appeal to customers. The brand new model line was launched in Russian Technopolis GS innovative cluster fit up with the new machinery.